Guests book, confirmations fly ✉️⚡ Save front-desk time and reassure guests before they arrive 🤝 Automate your hotel’s Reservation workflow with the Auto Booking Confirmation feature to send confirmation emails the moment a booking comes in—from any channel: Agoda, your hotel website, social media, or even walk-ins—no more opening emails, typing details, or checking each new booking manually.
Instant confirmations, complete details, key links included. Reduce no-shows and repetitive questions while boosting confidence before check-in.
Common problems hotels face
- Duplicate work: opening emails, copying details, and sending confirmations every time
- Missing/incorrect information: manual typing and forgotten attachments
- Anxious guests: repeated “Was my booking successful?” messages
- High no-show rates: no pre-arrival reminders of terms and conditions
How SorasoOne automates it
- Syncs every channel: OTAs (e.g., Agoda), hotel website, social, walk-ins → unified in one system
- Triggers emails instantly: when booking status = Confirmed, the system auto-sends the confirmation
- Brand-ready templates: your logo, colors, signature, policies, and important links
Example workflow
- Guest books via Agoda → details flow into the PMS automatically
- System checks conditions (e.g., deposit/cancellation policy)
- Confirmation email is sent with booking details, map, data-verification link, and contact channels
- Front desk sees live status—no re-keying
Immediate benefits
- Fewer routine tasks for front desk and reservations so they can focus on guest care
- Fewer repetitive questions because guests receive complete information right away
- Lower no-show rates thanks to reinforced terms plus verify/edit links
- Better reviews starting pre-check-in, thanks to a smoother first impression
Recommended use cases
- Hotels/resorts receiving bookings from multiple channels at once
- Properties aiming to reduce no-shows and improve guest data accuracy
- Small teams looking to cut paperwork and double entry
🌐 Register to see a demo or speak with a specialist: https://www.sorasoone.com/contact-sales